Elevating Integrated Risk Management with Specialized ServiceNow Partners


As businesses navigate an increasingly complex landscape of risks, Integrated Risk Management (IRM) has emerged as a critical framework for addressing these challenges effectively. In the realm of IRM solutions, ServiceNow stands out as a platform leader, offering robust capabilities to manage risks across various domains. However, recent findings from the Forrester Wave evaluation shed light on a persistent challenge: the dissatisfaction among reference customers with implementation partners.

Key Findings from Forrester Wave:

For the third consecutive evaluation, reference customers have expressed dissatisfaction with implementation partners, citing concerns regarding implementation speed, cost, complexity, and lack of domain expertise. While ServiceNow provides a powerful platform for IRM, its reliance on implementation partners underscores the importance of choosing the right partner for successful deployment.

Differentiating Factor: Specialization vs. Generalization

Amidst these challenges, it becomes evident that specialization plays a crucial role in delivering successful IRM implementations. Unlike generalists across the platform, specialized partners bring a deeper understanding of the intricacies of Integrated Risk Management. At Fusion3, we pride ourselves on being specialists in the IRM domain, with a focused expertise that sets us apart.

Why Choose Fusion3?

Deep Domain Expertise: Our team comprises seasoned professionals with extensive experience in Integrated Risk Management. We understand the unique challenges businesses face and tailor our solutions to address specific needs effectively.

Dedicated Focus: While generalist partners may spread their resources thin across various domains, we remain dedicated solely to Integrated Risk Management. This focus allows us to stay at the forefront of industry trends, best practices, and emerging technologies, ensuring that our clients receive the highest level of service and support.

Proven Track Record: Fusion3 was selected as one of only 10 partners to participate in ServiceNow’s first annual Risk Accelerate event. This demonstrates that we have successfully executed numerous IRM implementations, helping organizations streamline their risk management processes, enhance visibility, and drive better decision-making. 

Customer Satisfaction: Our commitment to customer satisfaction sets us apart. We prioritize transparency, communication, and collaboration throughout the implementation journey, ensuring that our clients feel supported every step of the way.


As businesses recognize the importance of robust Integrated Risk Management solutions, the choice of implementation partner becomes crucial. While challenges persist in the landscape, specialized partners like Fusion3 offer a compelling alternative, delivering tailored solutions, deep expertise, and unparalleled support. Elevate your IRM journey with a partner who understands your unique needs and empowers you to navigate risks with confidence.

Contact us today to learn more about how we can help you unlock the full potential of ServiceNow for Integrated Risk Management.

To review the full Forrester Report: https://reprints2.forrester.com/#/assets/2/228/RES179975/report

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