Koffee with Kevin – S2E3! In this episode we discuss the Disruption Duration field in the ServiceNow BCM Business Impact Analysis (BIA) application. What is it – how it is used – how to interpret it – how to translate your current process to use it. Take a look and listen and as always stay caffeinated out there!
Koffee with Kevin – S4E1 – I’m Back!!
In this return to my KWK chats I cover a lot of ground