The Bow-Tie Method of Risk Assessment is a structured approach to managing organizational risks. Using ServiceNow’s risk assessment capabilities, users can prioritize risk management efforts. This process involves identifying risks, mapping their causes and consequences, identifying controls, and continuously monitoring and reviewing the risks. This approach enhances risk management and stakeholder alignment.
Risk Identification:
Kick things off by listing all potential risks in a risk register within ServiceNow and pinpoint the central event for each risk to start building your bow tie. For each identified risk, define the central event (the knot of the bow tie), which represents the risk occurrence.
Mapping Causes and Consequences:
ServiceNow allows the user to document what could lead to the risk (causes) and what might happen (consequences), making your risk management process more intuitive.
Risk Analysis:
Evaluate the likelihood of each cause and the impact of each consequence. ServiceNow’s risk assessment can help you gauge the impact and likelihood of risks, providing a clearer picture of where to focus your efforts. This assessment helps you understand the risk’s overall likelihood of each cause and the impact of each consequence.
Control Measures:
The next step is to identify strategies to prevent the risks associated with the causes and mitigate the risks associated with the consequences. ServiceNow risk response can help track and manage the implementation of these measures (controls), ensuring they’re connected to the relevant risks and monitored effectively.
Monitoring and Review:
Continuous monitoring of risks and controls is crucial. ServiceNow’s dashboards and reporting capabilities provide real-time monitoring and analysis, allowing you to keep an eye on the risks and effectiveness of your controls. Regular reviews can also ensure that the risk management process remains dynamic and responsive to changes.
Documentation and Communication:
Documenting the entire process within ServiceNow ensures all information is centrally stored and easily accessible. ServiceNow also serves as a platform for keeping all stakeholders in the loop, ensuring everyone is on the same page.
In conclusion, when implemented in ServiceNow, the Bow Tie Method of Risk Assessment provides a robust framework for identifying, analyzing, and managing risks effectively across any organization. By taking advantage of ServiceNow’s comprehensive risk assessment features, organizations can ensure a proactive approach to risk management. Take action today; begin by identifying potential risks and proceed through each step methodically to enhance your risk management capabilities and safeguard your organization’s future while maintaining a competitive edge.